We're here to help. Find answers to common questions below, or reach out to us directly.
For any question, issue, or feedback about DreamBF, email our support team:
We aim to respond within 2 business days. Please include your device model and iOS version so we can help faster.
DreamBF subscriptions are billed through your Apple ID. To view, change, or cancel a subscription, open Settings on your iPhone, tap your name, then Subscriptions — or go directly to apps.apple.com/account/subscriptions. Cancelling stops future renewals; access continues until the end of the current billing period.
If you reinstalled the app or switched devices, open Settings → Restore Purchases inside DreamBF while signed in with the same Apple ID used for the original purchase.
All payments are processed by Apple. Refund requests are handled by Apple at reportaproblem.apple.com.
Open the app and go to Settings → Delete Account. This permanently erases your profile, chat history, and journal entries from our systems. See our Privacy Policy for details.
Voice calls need a microphone permission and an active internet connection. Make sure DreamBF has microphone access in iOS Settings → DreamBF, and try switching between Wi-Fi and cellular if the connection is unstable.
No. DreamBF companions are AI characters powered by generative AI. Conversations are for entertainment, comfort, and reflection — they are not a substitute for professional mental-health, medical, legal, or financial advice.
If you are in crisis or thinking about harming yourself, please reach out to a real person now. You can find a free, confidential helpline anywhere in the world at findahelpline.com. In an emergency, contact your local emergency services.